HexCon is coming to NYC. Catch the early-bird price before the time's up! Book me a spot

Cannot receive callSolved

Participant
Discussion
1 week ago

Users cannot receive phone calls, access denied?

Replies (1)

Marked SolutionPending Review
Hexnode Expert
1 week ago
Marked SolutionPending Review

Hello @noorderwind , welcome to Hexnode Connect!

 

Could you please provide the following details so that our team can look into the issue: 

  • Device manufacturer and model 

  • Type of enrollment 

  • Is the device in kiosk mode? 

  • The error message being displayed and when it occurs 

  • List of blocklisted/allowlisted apps (if any) 

Thank you! 

Chloe Edison 
Hexnode UEM