Bitlocker Recovery keys

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Once the laptop is encrypted, does Hexnode store the Bitlocker Recovery Key information for easy access?

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    Jeff Black

    Hexnode

    Jeff Black

    Moderator

    Hi there,

    Hope you are doing well,

    I’m afraid we currently do not provide the option to escrow the BitLocker recovery key to the Hexnode portal as this feature is currently hindered by the MDM protocol levied by Microsoft. However, our team is working on developing this feature by bypassing the MDM protocol. We shall raise a feature request on your behalf and keep you in the loop with updates.

    With the BitLocker policy that we currently offer, you would be able to prompt the user to encrypt the devices. From the BitLocker policy under Policy > Windows > BitLocker, you would have the option to set the recovery options and have the recovery key saved to your Azure AD. You could make use of this option for the time being.

    Here is a detailed help doc with more information regarding this https://www.hexnode.com/mobile-device-management/help/how-to-manage-bitlocker-with-hexnode-mdm/

    Stay safe and have a great day!

    Cheers!
    Jeff Black
    Hexnode MDM