I’m trying to enroll additional Samsung rugged tablets into Hexnode after factory resetting them and using the 6-tap QR code setup method on the Android welcome screen. The first few devices were enrolled earlier without problems, but the new ones kept showing: “Cannot set up now. Contact your IT admin.”
This happened on more than one device model, so I wasn’t sure if it was a device issue, trial limitation, or something wrong with the QR code. I was scanning a QR code from the device enrollment area in the portal. After enrollment works, I also want to confirm whether kiosk mode, policies, and apps should apply automatically or if something else has to be done manually.