Windows Update Automation popup missing Postpone option in HexnodeSolved

Hello @merlynn ,

The missing Postpone option is expected if the Windows Update Automation is configured to override the maintenance window. That automation-level override can force the restart behavior regardless of the restart and postponement preferences configured in the Windows Update Experience policy.

You do not need to remove the entire automation. Edit the Patch Automation and disable the override maintenance window or restart override options. Once the override is removed, future patch deployments can follow the Windows Update Experience policy settings for restart notifications and user postponement.

If a restart command has already reached a device before the automation was modified, that device may still restart. The updated configuration applies to new patch deployments going forward.

Regards,
Simon Scott
Hexnode UEM

Does enabling Configure Retries in Patch Automation affect the postpone/retry settings in the Windows Update Experience policy? I was worried both settings might be trying to control the same restart behavior.

There is no conflict between Configure Retries in Patch Automation and the retry/postpone settings in the Windows Update Experience policy because they work at different layers.

Configure Retries in Patch Automation controls Hexnode UEM’s deployment task retry behavior. For example, if a patch installation action fails to execute because of a temporary network issue or deployment failure, Hexnode UEM can retry the patch task based on the configured retry count and delay interval.

The Windows Update Experience policy controls the native Windows update behavior on the endpoint. This includes active hours, restart notifications, restart postponement options, and update deadline behavior once Windows is processing the update.

So you can enable Configure Retries for deployment reliability without it overriding the Windows restart postponement policy.