I’m enrolling a Samsung tablet with Android Enterprise using a QR code. The setup goes through normally at first, but then I get a screen that says “Trying to enroll?” and it asks me to authenticate using options like Hexnode, Google, Microsoft, or Okta.
I don’t remember seeing this prompt when I enrolled Android phones earlier. Is this expected for tablets, or is there a setting I need to change so the device enrolls without asking for authentication?
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Hey @mila_beck,
This prompt usually appears when enforced authentication is enabled in the Android Enterprise enrollment profile used by the QR code.
To enroll the device without that authentication screen:
The behavior is controlled by the enrollment profile, not by the device being a tablet specifically. If the Android phones were enrolled using a different profile or a profile where enforced authentication was not enabled, they would not have shown the same prompt.
Regards,
Isabel Lora
Hexnode UEM
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