Autopilot modes, ESP, and pre-provisioning – when do you actually use them?Solved

Participant
Discussion
17 hours ago Apr 02, 2026

Hey everyone, I’m kind of new to device management and am seeing things like user-driven mode, self-deploying mode, ESP, and pre-provisioning being used around. But I’m not sure how to decide what to use where. Would appreciate it if someone could help me see things more clearly. Cheers. 

Replies (7)

Marked SolutionPending Review
Hexnode Expert
15 hours ago Apr 03, 2026
Marked SolutionPending Review

@noor_k, I hear you. The Autopilot setup options such as deployment modes, ESP, and pre-provisioning, can feel a bit layered at first, but it usually comes down to the device’s use case. If the device is going to a specific employee, user-driven is the way to go. The users sign in, and setup continues from there. If it’s a shared device or something like a kiosk, self-deploying fits better. No user login is involved, and the device just configures itself. That said, this mode depends on TPM being available for it to work properly. 

Marked SolutionPending Review
Participant
14 hours ago Apr 03, 2026
Marked SolutionPending Review

And ESP? Is that something we should always enable? 

Marked SolutionPending Review
Hexnode Expert
12 hours ago Apr 03, 2026
Marked SolutionPending Review

In most cases, yes. 

ESP is basically there to stop users from getting into a half-configured device. 

Without it, a user might land on the desktop while critical apps (like VPN or antivirus) are still installing in the background. With ESP enabled, the device just waits until everything you marked as required is done. 

Marked SolutionPending Review
Participant
9 hours ago Apr 03, 2026
Marked SolutionPending Review

Got it. What about pre-provisioning? 

Marked SolutionPending Review
Hexnode Expert
7 hours ago Apr 03, 2026
Marked SolutionPending Review

That’s more situational. 

If your users are remote and the setup involves large apps, letting everything download on their home network can slow things down quite a bit. 

Pre-provisioning lets IT handle that part in advance—apps and policies get installed before the device is shipped out. When the user receives it, they just sign in and it wraps up quickly. 

Marked SolutionPending Review
Participant
6 hours ago Apr 03, 2026
Marked SolutionPending Review

So, it’s more about improving first-time experience? 

Marked SolutionPending Review
Hexnode Expert
3 hours ago Apr 03, 2026
Marked SolutionPending Review

Exactly. Not mandatory, but very useful when setup time becomes noticeable. 

Save