I swear I am losing my mind. We bought 200 of the enterprise tablets exactly 36 months ago. The warranties expired last month. In the last three weeks, I have had 40 of them come back to the helpdesk with the exact same issue: battery swelling and severe OS throttling.
The kicker? The vendor just sent us a massive promo email for the Gen 2 models dropping next week.
I know Planned obsolescence is a thing in the consumer world, but are they seriously doing this to enterprise hardware now? Gluing the batteries in so we cannot easily fix them and pushing “security updates” that magically bog down the processor right when the new hardware launches feels criminal. How are you guys fighting this forced upgrade cycle?