Hey all!
We updated an enterprise app on some of our Android device fleet. But the app fails to install on those devices.
Any idea what could be causing this?
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Replies (6)
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Participant
5 days ago
Feb 12, 2026
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Hi @sebastin . How are you rolling out the app? APK upload or manifest URL?
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Participant
5 days ago
Feb 12, 2026
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We are using manifest URL method to upload the app.
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Hexnode Expert
5 days ago
Feb 12, 2026
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Hi @sebastin ,
When updating Android Enterprise apps using the Manifest URL method, ensure that you add the direct download link to the APK file. If the APK cannot be directly accessed, the installation may fail.
Additionally, ensure that the Version Name and Version Code of the updated APK are higher than those of the previously deployed version. Android validates app updates using these values, and if they are not incremented, the update will be blocked during installation.
Best Regards,
Isabel Lora
Hexnode UEM
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Participant
4 days ago
Feb 13, 2026
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Makes sense. Where do we check these details in Hexnode?
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Hexnode Expert
4 days ago
Feb 13, 2026
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Hi @mila_beck . You can check this directly from the App details in the Hexnode portal:
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Go to Apps and search for the enterprise app you want to update.
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Click on the app to view its details.
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Click the Settings dropdown (gear icon) on the App details panel.
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Select Edit to view the Manifest URL, Version Name, and Version Code.
Best Regards,
Isabel Lora
Hexnode UEM
Marked SolutionPending Review
Participant
4 days ago
Feb 13, 2026
Marked SolutionPending Review
Perfect, thanks!
The issue turned out to be the version code. It hadn’t been incremented in the updated APK. After fixing that and re-uploading the app, the update installed successfully.
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