Hey everyone, quick question.
We have a couple of devices that were previously used by an ex-employee. Nobody has touched them for a while, so I was wondering if there is any way to mark a device as inactive in Hexnode. It would help me keep things tidy.
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Wait, just to clarify… are you talking about disenrolling?
Because if the device has not checked in for some time, hexnode already treats it as inactive on its own.
No, not disenrolling. I am still getting used to Hexnode and I am having a hard time figuring out which devices are actually active and which ones are just sitting unused.
Got it. In that case you have a couple of options.
There is a device activity filter that shows you active and inactive devices with one click.
If you prefer a quick visual reference, you can add the status column in the manage tab by clicking the little pencil icon. That way you can instantly see the status of every device.
Adding on to what @porter mentioned, hexnode only marks a device as inactive if it is configured in General Settings. It is usually enabled by default, so that might be why it seems automatic.
If you go to the admin tab and open General settings, you will find the inactivity settings. There you can decide if a device should be marked as inactive and set the time period for it. For example, you can say a device becomes inactive after 2 days or 10 hours of not checking in.
If you want something even more organized, you can set up a dynamic group. It keeps itself updated without any manual steps.
Set it up like this:
After you set this, all inactive devices will automatically appear in that group. If a device becomes inactive later, it joins the group on its own. If an inactive device becomes active again, it leaves the group automatically.
That makes a lot of sense. I did not know the inactivity timer could be configured like that.
The dynamic group idea is perfect. It takes care of everything without me having to go through each device manually.
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