How does Hexnode manage devices on mobile data or Wi-Fi?Solved

I was thinking the same thing. I’ve had a couple of remote devices that seemed slow when updating apps over mobile data.

Oh, that reminds me… what’s the difference between “locked” and “unlocked” phones? I always get confused.

Ah, @isaiah , it’s pretty straightforward. Unlocked phones can use SIMs from any carrier, so you can switch networks if needed. Locked phones are stuck with a single carrier. You can’t just swap SIMs around. 

Hey all! To clarify, Hexnode UEM manages devices the same way on both Wi-Fi and mobile data, whether they’re locked or unlocked. All tasks, such as pushing policies, installing apps, or sending remote commands, work as long as the device has a stable internet connection.

Okay, so even if a remote device is on mobile data at someone’s home or a branch office, updates and commands still go through?

Yes. On weaker networks, some actions may take a little longer, but they will resume automatically once the connection is stable.

Ah, that’s reassuring. I was worried we’d have to force everyone onto Wi-Fi.

Yeah, and it explains why some of the bigger updates seemed slower, just the network, not Hexnode.

Makes sense. Nice to know remote devices are fully covered, no matter where they are.

Exactly. As long as the connection is decent, everything stays under control.

Perfect. Wi-Fi or mobile, locked or unlocked; we’re good to go!