Read an adobe file on Android

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I cannot get an adobe file to read on Android. I have added to device and policy , Flash, reader and adobe content. File says “file downloading” then nothing. . . ideas?

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  • Hexnode Support

    Keymaster

    Hexnode Support

    Keymaster

    Actions

    Lyric,

    To read the downloaded PDF while the device is in Kiosk mode, whitelisting Adobe Reader won’t be enough. You have to whitelist a secondary system app that allows Adobe reader to select and open the downloaded file. Here’s a similar topic. that provides a step by step solution for you.

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    Hexnode Support Team
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    Hexnode | Mitsogo Inc

  • Ronnie James

    Participant

    Ronnie James

    Participant

    Actions

    Is it possible to push PDF files to locked down Android phone?

     

  • Grace Baker

    Moderator

    Grace Baker

    Moderator

    Actions

    Hey, Thanks for reaching out to us.

    Yes, you can create shortcuts for PDF files and then push them to Android devices locked down to Kiosk mode.
    The desired file that is to be deployed to the target device has to be uploaded to the Hexnode repository at first. Navigate to Admin-> File Management to find the option to upload the file.
    Once the file is uploaded, you can create a shortcut for the file. Go to Apps-> File Shortcuts and click on Create File Shortcut. Enter the details and click Create.
    The shortcut can now be added to the Kiosk policy. Navigate to Kiosk Lockdown-> Android Kiosk Lockdown-> Single App/ Multi-App, click on the + icon and select the file shortcut. Click Done. Please note to associate targets and save the policy.
    The file will now be pushed to the target devices.

    Need to know more? Check out deploying pdf files to Android devices in kiosk mode.

    Cheers!
    Grace Baker
    Hexnode MDM