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Android device in Kiosk mode not receiving notifications

Unified Endpoint Management Community Forums Kiosk Management Android device in Kiosk mode not receiving notifications

  • This topic has 1 reply, 1 voice, and was last updated 7 months, 3 weeks ago by Grace Baker. This post has been viewed 200 times
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    • #4886 Score: 0
      Finn

      Hello, My users are not receiving notifications when a text message is received. I confirmed that when not in kiosk mode the notifications are on and working. As soon as I put the user back into Kiosk mode no notifications come through.The text app added in Android multi app kiosk?

    • #5096 Score: 0
      Grace Baker
      Moderator
      3 pts

      Hey, Thanks for reaching out.

      Please navigate to Android Kiosk Lockdown-> Peripheral Settings-> Display. Check the ‘Enable status bar’ option to receive the notifications in status bar, just like outside kiosk.
      Also, make sure you have not enabled the ‘hide status bar’ option in Android->Advanced Restrictions and have not checked the ‘Disable system bars’ in rooted device. If the ‘users can turn device off’ option is disabled, the notification area will retract automatically.

      Kindly use the help link for more insights into peripheral settings.

      Cheers!
      Grace Baker
      Hexnode MDM

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