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Location tracking of lost device using Hexnode MDM

Unified Endpoint Management Community Forums General Location tracking of lost device using Hexnode MDM

  • This topic has 5 replies, 4 voices, and was last updated 2 weeks ago by Grace Baker. This post has been viewed 66 times
Viewing 6 posts - 1 through 6 (of 6 total)
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  • #6062 Score: 0
    Ron Mathew

    I have Ipad that has been lost I have put it in lost mode is there a way to see it’s location?
     

    #6077 Score: 0
    Grace Baker
    Moderator
    1 pt

    Hey, Thanks for reaching out to us.

    You will be able to see the device location from the portal if the Location Tracking has been enabled on the device.
    Please navigate to Manage-> Devices and click on the desired device’s name. You will be directed to the Device Summary page, where the most recent location of the device is displayed. By clicking on See History, you can see the list of locations traversed by the device.
    You can also navigate to Location History on the device summary page to see the complete list of traversed locations. Check out the help doc on viewing the device location from the portal for more info.

    Cheers!
    Grace Baker
    Hexnode MDM

    #7104 Score: 0
    Cecelia

    Can I see the location details of the all devices in Hexnode and create a document of them?

    #7106 Score: 0
    Grace Baker
    Moderator
    1 pt

    Hey, Thanks for reaching out to us.

    To generate and export a report on the location history of all enrolled devices:

    • Navigate to Reports-> Location Reports-> Location History.
    • The location history of all enrolled devices will be shown.
    • Click on the Export button at the top to export the details as a PDF/CSV file.

    Please check out our help doc on location reports for more info.

    Cheers!
    Grace Baker
    Hexnode MDM

    #7107 Score: 0
    Holly

    Can I see the location details of the all devices in Hexnode and create a document of them?

    #7126 Score: 0
    Grace Baker
    Moderator
    1 pt

    Hey, Thanks for reaching out to us.

    To generate and export a report on the location history of all enrolled devices:

    • Navigate to Reports-> Location Reports-> Location History.
    • The location history of all enrolled devices will be shown.
    • Click on the Export button at the top to export the details as a PDF/CSV file.

    Please check out our help doc on location reports for more info.

    Cheers!
    Grace Baker
    Hexnode MDM

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