how do you delete a device ,we’re going to re-add it
Hi, Stefania.
Have a look at this topic to learn how you can delete a device from your Hexnode MDM portal.
When you disenroll a device from the portal, the device identity is purged. When you re-enroll the device, it will be regarded as a fresh device and you can start from scratch. The previous groups or policies will not be retained at all.
Thanks and regards
Hexnode Support Team
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Hexnode | Mitsogo Inc.
19 September 2017