How long does it normally take to wipe a device?

Avatar
expand collapsive

Hey there, i just wanted to reach out and ask about how long does it normally take to wipe a device? Hexnode has been showing pending for the past 5 minutes

 

All Replies

  • Avatar

    Grace Baker

    Hexnode

    Grace Baker

    Moderator

    Hey, Thanks for reaching out to us.

    Generally, the device gets wiped within a short period of time after the action has been initiated. However, there can be a delay of few minutes. Please note that the device has to be connected to a strong network for the wipe action to be successful.

    Cheers!
    Grace Baker
    Hexnode MDM