[Abel Participant 2 August 2022 Abel Participant]

Use the inactivity settings in the admin tab to sort the devices. Within a few days you’ll be able to get all the inactive devices.

[Bethzy Participant 2 August 2022 Bethzy Participant]

Some devices are always connected to the internet and so they would get synced to the portal at regular intervals. I guess these devices would escape the inactivity filter.

[Johan Hexnode 2 August 2022 Johan Moderator]

Hey @bethzy,
Welcome to the Hexnode community.

You can separate devices that are not in use, remove installed applications and disenroll the devices all through the Hexnode UEM portal. To filter out unused Android devices, you can use any of the following methods.

1. Monitor Battery usage: Notify via email if the device battery has fallen below a particular battery level. Configure the minimum battery level through Admin > General Settings > Battery Level Alert. After configuring the battery level, head over to Admin > Notifications > Notify the administrators and toggle the option Device battery level to receive email alerts.
2. Per-app data usage: Set data usage limits on the company applications and notify if the app has exceeded the set data limit. In comparison to active devices, dormant ones will use less data.
3. App logs: Monitor device behavior by analyzing Hexnode app logs. You can determine if the device is in use by inspecting the retrieved logs.

After filtering out the unused devices, you can use the Uninstall Application action to uninstall the company apps on the device. After the uninstallation, use the Disenroll Device action to disenroll the device.

Hope that helps with your query.
Cheers!
Johan Blake
Hexnode UEM