[grace-baker Hexnode 12 March 2020 grace-baker Moderator]

Hey, Thanks for reaching out to us.

If this is a Samsung Knox or Android Enterprise enabled device, please navigate to Policies-> Android-> Advanced Restrictions-> Allow Account Settings. Disable the option Modify Accounts/Users. This will restrict the users from adding, removing and switching between the users. In the case of Android Enterprise enabled devices, the users will be blocked from adding, removing or switching between Google Accounts. Please note to associate targets and save the policy.

For more help, check out the help doc on restrictions for Android devices.

Cheers!
Grace Baker
Hexnode MDM

[Martin Participant 1 September 2023 Martin Participant]

Are the settings changed in Oxygen 13? I cannot find the settings. Thanks!

Martin

[Audrey Hexnode 1 September 2023 Audrey Moderator]

Hey @martin-hogvik,

Thank you for reaching out to us and welcome to the Hexnode Community.

We are sorry to hear that you are facing issues with the account settings. But are you perhaps looking for this setting on your device instead of the portal?

We have not made any significant changes to this restriction mentioned in the thread and should still be available in your portal (Policies > Android > Restrictions > Advanced under the Allow Account Settings section). If you are still facing trouble finding this restriction, please don’t hesitate to reach out to us again.

Best Regards,
Audrey Black
Hexnode UEM