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I’m trying to push a couple of PDF reference files to Samsung devices using Hexnode File Management. I first tried paths like sdcard/Downloads/ and Internal storage/Downloads/, but the PDFs were not showing up in the Samsung My Files app where users expect them. The files do appear in the Hexnode app under Downloads/Completed, and I later found them under Internal Storage/Hexnode/Files/ after changing the My Files view to show all folders. Is there a way to place the PDFs directly in the normal Download folder so users do not have to browse through the Hexnode folder?
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Marked SolutionPending Review
Hexnode Expert
2 weeks ago
Jul 08, 2026
Marked SolutionPending Review
For Samsung Android devices, use the full Android storage path instead of the folder label shown in the My Files app.
To deploy the PDFs directly to the Download folder, use Hexnode’s Deploy files action:
- Go to Manage.
- Select the required device.
- Click Actions.
- Choose Deploy files.
- Select the PDF files.
- Set the destination path as:
/storage/emulated/0/DownloadAvoid using paths such assdcard/Downloads/orInternal storage/Downloads/.
These are either incomplete paths or UI labels and may not resolve correctly during deployment.
When files are deployed through the regular File Management policy without the correct Android path, they may be visible inside the Hexnode app under Downloads/Completed or stored under a Hexnode-managed folder such as Internal Storage/Hexnode/Files/. Using the Deploy files action with /storage/emulated/0/Download places the files in the standard Download folder, making them easier for users to access from the Samsung My Files app.
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