I added an App Catalog policy and assigned it to all devices, but it was not appearing on the client side. On a Windows test device, the user opened the catalog and also tried syncing manually, but it still showed no apps available.
I also ran Scan for Apps and Scan Device from the device actions, but nothing changed. In the policy view, the platform icons looked odd, and when saving the policy it seemed to say it was applied only to iOS. What am I missing here?
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Hello @zayn_nj ,
App Catalog policies must be configured for the target device platforms before they can appear on those devices.
If the policy is only applied to iOS, Windows and macOS devices will not receive the App Catalog even if the policy is associated with the devices or users.
To verify this:
After saving, confirm that the policy indicates it is applied to the intended platforms. Once Windows and macOS are selected, the App Catalog should become available on those devices.
Regards,
Simon Scott
Hexnode UEM
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