Reply To: Problem with people locking their iPhones with iCloud and then not unlocking

AvatarHexnode Support
6 pts

Hi Williams,

You can use our platform to clear the activation lock and start using the device again.

Here is the link for a detailed steps on how to do that.

PS: This will not work in a Personal(home user) use case, as the device has to be supervised and enrolled in Hexnode before you wipe the phone.

Thanks and regards
Hexnode Support Team
+1-866-498-9407 (US Toll Free)
+44-(800)-3689920(UK Toll Free)
+61-1800165939 (Australia Toll Free)
+1-510-545-9700 (Intl)