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switch the ownership after it enrolls

Unified Endpoint Management Community Forums iOS Management switch the ownership after it enrolls

This topic contains 3 replies, has 4 voices, and was last updated by  Amy Watson 6 months, 3 weeks ago. This post has been viewed 486 times

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  • #471 Score: 0

    MarkB

    Hi. I just enrolled (non-supervised) an existing device and it shows up as a Personal device not corporate. Is there a way to switch the ownership after it enrolls?

    #761 Score: 0

    Hexnode Support
    Hexnode MDM
    1 pt

    Hi Mark,

    We apologize, but we don’t provide the option to change the ownership from personal to a corporate device. However, you can expect this feature in a near future as we are working on the same.

    By the way, please have a look at the option to assign a new user as the owner of a device. This option can be accessed from the Management tab.

    1. Go to the Management tab and select a device.
    2. Select Change Owner option from Actions button on the top right corner.
    3. Assign the device to a new user.

    Thanks and regards
    Hexnode Support Team
    +1-866-498-9407 (US Toll Free)
    +44-(800)-3689920(UK Toll Free)
    +61-1800165939 (Australia Toll Free)
    +1-510-545-9700 (Intl)
    Hexnode | Mitsogo Inc.

    #3298 Score: 0

    Larry Chalmers

    Has this option been instituted?

    Changing Corporate to Personal after enrollment is a must have for our company.

    Thank you in advance for any update you can provide.

    #3315 Score: 0

    Amy Watson
    Hexnode MDM

    Hey Larry!
    I’m afraid we do not have your exact requirement at the moment. We do have an alternative for you though!
    You could set it as such that the user can choose the ownership during the enrollment process.
    Head onto Enroll > Settings OR Admin > Enrollment. Choose Enforce Authentication under Authentication Modes, and then under Enrollment Ownership, choose Allow user to choose as the Ownership type.

    We have raised your requirement as a feature request and we’ll update you shortly on its ETA.
    Meanwhile, do have a look through the latest feature updates and on what’s cooking here at Hexnode MDM!

    Cheers!
    Amy Watson
    Hexnode MDM

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