switch the ownership after it enrolls

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Hi. I just enrolled (non-supervised) an existing device and it shows up as a Personal device not corporate. Is there a way to switch the ownership after it enrolls?

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  • Hexnode

    Hexnode Support


    Hi Mark,

    We apologize, but we don’t provide the option to change the ownership from personal to a corporate device. However, you can expect this feature in a near future as we are working on the same.

    By the way, please have a look at the option to assign a new user as the owner of a device. This option can be accessed from the Management tab.

    1. Go to the Management tab and select a device.
    2. Select Change Owner option from Actions button on the top right corner.
    3. Assign the device to a new user.

    Thanks and regards
    Hexnode Support Team
    +1-866-498-9407 (US Toll Free)
    +44-(800)-3689920(UK Toll Free)
    +61-1800165939 (Australia Toll Free)
    +1-510-545-9700 (Intl)
    Hexnode | Mitsogo Inc.

  • Hey Larry!
    I’m afraid we do not have your exact requirement at the moment. We do have an alternative for you though!
    You could set it as such that the user can choose the ownership during the enrollment process.
    Head onto Enroll > Settings OR Admin > Enrollment. Choose Enforce Authentication under Authentication Modes, and then under Enrollment Ownership, choose Allow user to choose as the Ownership type.

    We have raised your requirement as a feature request and we’ll update you shortly on its ETA.
    Meanwhile, do have a look through the latest feature updates and on what’s cooking here at Hexnode MDM!

    Amy Watson
    Hexnode MDM

  • Hey Larry,

    We have rolled out this feature. With the latest update, the admin/technician could remotely change the ownership of an enrolled device, thus eliminating the need of re-enrollment.
    Here is how you can do this.

    • Navigate to Manage > Devices > Select the device.
    • From Actions, choose Change Ownership.

    Have a look at switching device ownership to know more.

    Michelle Hendricks
    Hexnode MDM