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switch the ownership after it enrolls

Mobile Device Management Community Forums iOS Management switch the ownership after it enrolls

This topic contains 1 reply, has 2 voices, and was last updated by  Hexnode Support 1 month, 3 weeks ago.

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  • Author
    Posts
  • #471 Score: 0

    MarkB
    Participant

    Hi. I just enrolled (non-supervised) an existing device and it shows up as a Personal device not corporate. Is there a way to switch the ownership after it enrolls?

    #761 Score: 0

    Hexnode Support
    Keymaster

    Hi Mark,

    We apologize, but we don’t provide the option to change the ownership from personal to a corporate device. However, you can expect this feature in a near future as we are working on the same.

    By the way, please have a look at the option to assign a new user as the owner of a device. This option can be accessed from the Management tab.

    1. Go to the Management tab and select a device.
    2. Select Change Owner option from Actions button on the top right corner.
    3. Assign the device to a new user.

    Thanks and regards
    Hexnode Support Team
    +1-866-498-9407 (US Toll Free)
    +44-(800)-3689920(UK Toll Free)
    +61-1800165939 (Australia Toll Free)
    +1-510-545-9700 (Intl)
    Hexnode | Mitsogo Inc.

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