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restart device

  • This topic has 1 reply, 1 voice, and was last updated 2 weeks, 1 day ago by Grace Baker. This post has been viewed 39 times
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  • #5271 Score: 0
    Amelia Smith

    Hi can i restart an android device via portal if the device is not with me?

    #5310 Score: 0
    Grace Baker

    Hey, Thanks for reaching out to us.

    The Samsung Knox, rooted Android, Android device with Hexnode MDM as a system app, or an Android device with version 7.0 and above, enrolled in Android in the Enterprise program as Device Owner can be remotely restarted.
    Please follow the below steps for the same:

    1. Navigate to the Manage tab and select the desired device.
    2. Click on the Actions drop-down and choose the ‘Restart device’ option.

    Grace Baker
    Hexnode MDM

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