[Gabriel Hexnode 15 March 2021 Gabriel Moderator]

Thanks for reaching out to us @Kourtney!

The most straightforward solution is to disable iMessage under Advanced Restrictions. This particular feature is available on supervised devices running on iOS 6.0 and above.

 

 

Another method is to enforce multi-app kiosk in the device. You can add the required apps to the kiosk, and exclude iMessage from it. The feature is supported only on supervised iOS 9.3 and above.

Hope this helps.

Cheers!
Gabriel Galbraith
Hexnode UEM

• This reply was modified 2 years ago by  Gabriel Galbraith.
• This reply was modified 2 years ago by  Gabriel Galbraith.
• This reply was modified 2 years ago by  Gabriel Galbraith.
• This reply was modified 2 years ago by  Gabriel Galbraith.
• This reply was modified 2 years ago by  Gabriel Galbraith.
• This reply was modified 2 years ago by  Gabriel Galbraith.
• This reply was modified 2 years ago by  Gabriel Galbraith.
• This reply was modified 2 years ago by  Gabriel Galbraith.

[Biyu Participant 15 March 2021 Biyu Participant]

What if I wanna restrict the users from accessing third-party apps like WhatsApp or Signal? Don’t make me enforce kiosk mode on the devices

[Gabriel Hexnode 15 March 2021 Gabriel Moderator]

Hi there, @Biyu! Thank you for reaching out to us!

You can do this by whitelisting only the required work applications or blacklisting the existing messaging apps to prevent users from accessing them. This can be accomplished by clicking on the Policies tab and then navigating through iOS > App Management > Blacklist/Whitelist. You can add the necessary apps by clicking on the +Add button.
In case of a blacklist policy, to eliminate the chance of users installing other messenger apps, you can disable the Install app from App Store feature in Advanced Restrictions.

 

 

Hope that answers your query.

Cheers!
Gabriel Galbraith
Hexnode UEM

• This reply was modified 2 years ago by  Gabriel Galbraith.
• This reply was modified 2 years ago by  Gabriel Galbraith.