[John Hexnode 12 April 2024 John Moderator]

Hello @Eugene, welcome to Hexnode Connect!

Try resetting the time and enabling the ‘Set date and time automatically’ option. You can do this manually by going to System Settings > General > Date & Time, or remotely by executing a script with Hexnode’s Execute Custom Script action. After that try restarting the device and apply the FileVault policy.

Hope that helps. Please feel free to contact us for further queries.
Cheers!
John
Hexnode UEM

[Eugene Participant 12 April 2024 Eugene Participant]

Hey guys,

Thanks for the solution. I encrypted the FileVault via the policy without error after following the above steps.

[John Hexnode 13 April 2024 John Moderator]

Hi @Eugene,

I’m glad to hear that your problem was resolved. One possible reason for the error could be that the device’s communication with time servers was interrupted, which may have affected FileVault encryption.

If you encounter any issues or queries, please feel free to contact us at any time.

Regards,
John
Hexnode UEM