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Hello, guys! I’m having a major issue with one of my devices. When updating the OS to Sonoma, the device prompts a non-skippable Remote Management screen, followed by the enrollment window. After providing the fields with admin credentials, the screen returns with the message ‘Enrolling with management server failed. A server with the specified hostname could not be found.’ I’ve tried reassigning the Hexnode server in ABM and restarting the device, but the error persists. The device is listed in DEP, enrolled, and was not wiped during the OS update. Do you have any ideas on how to fix this? Right now, my user can’t do anything with the device.
15 December 2023
