Enrolling for Android Enterprise again using the same Google account

expand collapsive

Hi there!
How can i connect an existing android enterprise account? I used an account for testing. Now i want to use the same account again. But it says that i am already registered.
How can i fix that?

All Replies

  • Hexnode

    Grace Baker


    Hey, Thanks for reaching out to us.

    If you try enrolling the organization again with Android Enterprise with the same account, you might receive an error message. Please follow the below steps for solving the same:

    1. Navigate to Google Play console and click on Admin Settings.
    2. The already configured Organization name along with Organization ID will be listed there.
    3. Click on the three-dot icon near to the Organization information and then on Delete Organization.

    Now, please try re-enrolling the organization again.

    Check our troubleshooting doc on common issues in Android Enterprise for more info.

    Grace Baker
    Hexnode MDM