HexCon is coming to NYC. Catch the early-bird price before the time's up! Book me a spot

Enabling OAuth in iOS devices – Exchange accountSolved

Participant
Discussion
1 year ago

Hello all,
Lately, the Email accounts which we configured via Policies>iOS>Email aren’t working as expected. Is anybody facing the same issue?

Replies (5)

Marked SolutionPending Review
Participant
1 year ago
Marked SolutionPending Review

Hi Vera.
I, too, have faced issues related to configuring Email settings on iOS devices, though I am not sure what exactly is your issue but see if this helps.

Marked SolutionPending Review
Participant
1 year ago
Marked SolutionPending Review

Hi Wyatt.
Thank you for your help. But this doesn’t cover the issue we are facing. We have trouble configuring the Email accounts. Is there any other workaround for the same?

Marked SolutionPending Review
Hexnode Expert
1 year ago
Marked SolutionPending Review

Hi @vera-lopez,
Thank you for reaching out to us.
We suggest that you try configuring your Email accounts through the Exchange ActiveSync policy with OAuth enabled.
Please follow the below steps for configuring Exchange ActiveSync:
1. Navigate to Policies->iOS->Accounts->Exchange ActiveSync and click Configure.
2. Configure the different settings for Exchange ActiveSync such as Account Name, User, Domain and make sure OAuth is enabled.
3. Associate targets and save the policy.

Check out the help doc on Exchange ActiveSync for more info.
Hope to hear from you soon.
Carl Hughes
Hexnode UEM

Marked SolutionPending Review
Participant
1 year ago
Marked SolutionPending Review

Hi Carl,
It works as expected but after authenticating the account on the device end. So, do we have to add the password on all devices manually?

Marked SolutionPending Review
Hexnode Expert
1 year ago
Marked SolutionPending Review

Hi @vera-lopez!
I hope you are doing well.
You must manually enter the password, as no other options are available. This works as per the flow provided by Apple.

Regards,
Carl Hughes
Hexnode UEM

  • This reply was modified 1 year, 5 months ago by  Carl.
  • This reply was modified 1 year, 5 months ago by  Carl.
  • This reply was modified 1 year, 5 months ago by  Carl.
  • This reply was modified 1 year, 5 months ago by  Carl.