How to enable Location Tracking on iOS devices without an Apple ID

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Hi! Some of my employees switched to iPhones at work and I need to track the location of all new devices. This requires Apple ID sign-in, right? Tell me how we can skip this hassle completely?

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    Fugra

    Participant

    Fugra

    Participant

    I don’t think there’s another way…

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    Ralph

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    Ralph

    Participant

    Do you know the iOS versions of the devices?

  • April Watson

    April Watson

    Moderator

    April Watson

    Moderator

    Hey Jay Morris, thank you for reaching out to us!

    Once all the devices are successfully enrolled, you can enable Location Tracking on them through Hexnode UEM. The Hexnode agent app must be installed on the device for the server to fetch the location of the device. There are two methods to install the Hexnode app on your devices post-enrollment. You can either install it as a Store app or a Volume Purchase Program (VPP) app. Store apps require sign-in with the user’s Apple ID, as the app needs to be installed from the App Store.

    The second method is to install it as a VPP app. It is applicable to devices with versions from iOS 9 and later. If you have sufficient VPP licenses purchased for the Hexnode app, it will silently install on the devices. This eliminates the need for sign-in using Apple ID.
    The following steps will guide you through the procedures for deploying the app and tracking the device location.

    1. Purchase an adequate number of licenses from Apple Business Manager.
    2. On the Hexnode portal, go to Admin> Apple Business/School Manager> Apple VPP and sync your account with Hexnode.
    3. If the license is available on the portal, it will be automatically associated with the next device to be enrolled.
    4. Once it is associated, you can enable Location Tracking on the devices. Go to Policies > New Policy > General Settings > Location Tracking and configure the policy accordingly. Associate the policy to the required Policy Targets.
    5. You can view the location of the devices from Manage > Devices. Select the device and click on Device Summary. Or you can view the Location History on the same page. You can also head on to Reports > Location Reports > Location History to get a detailed report.

    Hope this clears your query.

    Cheers!
    April Watson
    Hexnode UEM

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    Jay Morris

    Participant

    Jay Morris

    Participant

    Thanks!

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    Fugra

    Participant

    Fugra

    Participant

    Did everything but still couldn’t track! Why?!!!

  • April Watson

    April Watson

    Moderator

    April Watson

    Moderator

    Hey Fugra! Thanks for reaching out to us.

    Yes, please ensure that the location services are enabled on the devices and location permission has been granted for the Hexnode app.

    Hope this clears your query.

    Cheers
    April Watson
    Hexnode UEM