Add iOS devices to Apple Business Manager manually

Maliyah
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I tried enrolling an iOS device in Apple Business Manager, but it failed.  I wonder if there is any way to add iOS devices to ABM manually?

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  • Quintin

    Quintin

    Participant

    Quintin

    Participant

    Use Apple Configurator 2…

  • Maliyah

    Maliyah

    Participant

    Maliyah

    Participant

    re-tried enrolling with Apple Configurator. It didn’t work.

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    Catherine George

    Hexnode

    Catherine George

    Moderator

    Is the device purchased from an authorized Apple reseller?

  • Maliyah

    Maliyah

    Participant

    Maliyah

    Participant

    no

  • Avatar

    Catherine George

    Hexnode

    Catherine George

    Moderator

    Hey @Maliyah,

    Happy to help you!

    Certainly! You can add iOS devices to ABM even if they are not purchased from an authorized Apple reseller. As suggested by @Quintin, you can make use of Apple Configurator enrollment for adding iOS devices to Apple Business Manager manually. Yet there are certain specifications that needs to be considered before you proceed.

    • Ensure that the device runs iOS 11 or later.
    • If the device is already in use, it needs to be wiped and reset to initiate the enrollment.
    • You should have at least one iOS device directly purchased from Apple or Apple Authorized Reseller.
    • Apple Configurator 2.0 should be running version 2.5 or later.

    Apple Configurator enrollment can be completed successfully if all of the conditions mentioned above are met.

    You can refer to our help doc to learn how to enroll iOS devices using Apple Configurator.

    Hope it helps! Feel free to approach us if you have more queries.

    Greetings!

    Catherine George
    Hexnode UEM