Reply To: Bypass the activation lock in iOS devices

#12740
Deborah TimothyDeborah Timothy
Moderator

Hello Zosia and Lapz,

Thank you for reaching out to us.

@lapz  Activation lock doesn’t have an expiration date. However, another user will be able to use the device if the activation lock is removed/bypassed or if the original user removes the device from their iCloud account.

@zosia-sabine Please check if the devices showing this error were previously supervised and enrolled in your portal or not. You can do so by going to the Reports > Device Reports > Disenrolled devices.

Deborah Timothy
Hexnode UEM