Reply To: Why does an app reinstall itself?

#10314
AvatarMaud
Participant

Mandatory app is not installing!!

We added enterprise app successfully on Hexnode and created a mandatory app policy to deploy the app to the device. The app is fetched on the end-device but when clicked on Install, shows the error ‘Action not allowed’. When user clicks on Learn More about the error, they are taken to a page where they are given the option to remove the work profile!
Why is the app not installing even though it was added successfully on Hexnode?
We are using Android Enterprise on Android 10 and the devices are running work profile separately. Have attached screenshots of the issue below.

Action not allowed
Remove device admin