How to deploy Hexnode XDR agent via Citrix

Citrix UEM, officially known as Citrix Endpoint Management (CEM), is a unified endpoint management solution that enables organizations to centrally manage, secure, and deliver applications, data, and configurations across all types of devices—including smartphones, tablets, laptops, and desktops. While Citrix UEM provides strong device and application management, modern enterprises also need Extended Detection and Response (XDR) capabilities to proactively detect, investigate, and respond to advanced threats across endpoints, networks, and applications.

This is where Hexnode XDR can be used. Hexnode XDR is a cybersecurity solution that unifies threat detection, analysis, and response across multiple security layers, giving organizations deeper visibility and faster remediation against sophisticated attacks. Hexnode XDR can be implemented by deploying the Hexnode XDR agent on managed devices, which continuously monitors activity, collects telemetry data, and integrates with the broader Hexnode platform to provide real-time threat intelligence and automated response actions.

In this document, we outline how to obtain the Hexnode XDR Agent package and the different methods to install it from Citrix on managed devices.

How to obtain the Hexnode XDR Agent Package?

1. Log into the Hexnode XDR portal.
2. Navigate to the Endpoints tab and click on Installation.
3. Review the available Hexnode XDR Agent packages listed. The list contains the newer and updated versions of the XDR Agent.
4. Select the version compatible with your device and click the Download button to obtain the installer as a .msix package.
5. Copy the portal token (the passkey required during installation at the endpoint).
6. Distribute both the portal token and the downloaded .msix package to target endpoint devices using:
   • Intune or another UEM solution
   • USB drive
   • File-sharing platforms
   • Email
   • Remote file transfer tools

How to Install the Hexnode XDR Agent in Citrix?

This guide walks you through the step‑by‑step process of deploying the Hexnode XDR Agent within Citrix.

1. Navigate to App Configuration
   • Go to Configure > Apps.
   • Click Enterprise.
   • Enter a name for the app in the App Information page.
2. Select Platform
   • Clear all platform checkboxes except Windows Desktop/Tablet.
3. Upload the MSI File
   • On the Windows Desktop/Tablet Enterprise App page, click Upload.
   • Browse and select the MSI file.
4. Configure App Settings
   • App name: Taken from app metadata.
   • Description: Short description of the app.
   • App version: Version number from metadata.
   • Minimum OS version (optional): Oldest supported OS.
   • Maximum OS version (optional): Latest supported OS.
   • Excluded devices (optional): Device models/manufacturers not supported.
   • Product Code: MSI product code (UUID format).
   • Installation Context: Choose install for device or user (not available for EXE files).
   • Command Line: Options for MSIEXEC.exe.
   • Install Command Line: Silent install arguments for EXE files.
   • Uninstall Command Line: Silent uninstall arguments for EXE files.
   • Retry Count: Number of retry attempts before failure.
   • Time Out: Minutes before installation is marked failed.
   • Retry Interval: Minutes between retries.
5. Configure Deployment Rules
   • Set deployment rules as needed.
6. Expand Store Configuration
   • Adjust store-related settings if required.