Deploying the Hexnode XDR Agent via Omnissa Workspace ONE

The Hexnode XDR (Extended Detection and Response) is a comprehensive security platform that summarizes the security threats and vulnerabilities on endpoints and offers mitigation. The security details from the endpoints are monitored and collected to the Hexnode XDR portal through the Hexnode XDR Agent. The installation of this agent on the endpoints can be done through a UEM solution on managed devices. The Unified Endpoint Management solution, Omnissa Workspace ONE offers the capability to deploy the Hexnode XDR Agent to Windows devices.

How to procure the Hexnode XDR Agent package

The Hexnode XDR Agent package installer in the .msi packaging format can be downloaded from the Hexnode XDR portal. Follow the steps below to download the Agent package.

1. Log into your Hexnode XDR portal.
2. Navigate to the Endpoints tab and then to the Installation sub-tab.
3. From the list of Agent package installers, select the latest version that suits your OS architecture (x32 or x64).
4. Click the Download button to begin the .msi file download.
5. Copy the Portal token at the top of the installation page; this will be used later during package installation at the endpoint.
6. The downloaded Agent package can be deployed to the endpoints through Omnissa Workspace ONE.

How to deploy the Hexnode XDR Agent package to endpoints through Omnissa Workspace ONE

Enterprise apps can be added under the Resources tab in Omnissa Workspace ONE. Follow the steps below to add apps to Omnissa Workspace ONE.

1. Navigate to Resources tab from the navigation menu in the Omnissa Workspace ONE console.
2. Select Native Apps and then the Internal sub-tab and click on the Add button.
3. From the drop-down menu, select Application File.
4. In the new pop-up screen, Upload the Hexnode XDR Agent package in the Application File field and select the option No for the question: Is this a dependency app?
5. The following tabs need to be configured: Details, Files, Deployment Options, Images and Terms of Use. All the required details in these configuration tabs will be auto populated as Omnissa Workspace ONE can parse .msi files.
6. Click Save & Assign to add the app to the Resources.
7. The Hexnode XDR Agent package can then be selected from the listed apps and then assigned to the desired endpoints by clicking the Assign button.
8. The Distribution and the Restrictions need to be configured further. Add the Assignment Groups (Create device groups by navigating to Groups & Settings > Groups > Assignment Groups) and select the App Delivery Method as Auto to deploy immediately. Toggle on the Make App MDM Managed if User installed under Restrictions.
9. Click on Create to create the assignment. The package will be downloaded at the assigned endpoints.

What happens at the endpoints?

The Hexnode XDR Agent will be downloaded to the endpoints. The endpoints will be then listed under the Endpoints tab in the portal.

The installation of the Agent package can be monitored from Omnissa Workspace ONE portal’s Details tab under Resources.