[Hexnode Support Hexnode 21 February 2020 Hexnode Support Keymaster]

Hi there,

You can add DEP account in Hexnode to enroll and supervise the corporate apple devices. Have a look at the below link on how to configure the DEP in Hexnode.

DEP Enrollment.

Thanks and regards
Hexnode Support Team
+1-866-498-9407 (US Toll Free)
+44-(800)-3689920(UK Toll Free)
+61-1800165939 (Australia Toll Free)
+1-510-545-9700 (Intl)
Hexnode | Mitsogo Inc.

[Charlie Participant 1 October 2021 Charlie Participant]

Hey, I enrolled my Mac devices using DEP. When I add a user account in the configuration profile the users are not receiving a prompt to create a new user account. How to fix this?

[Chris Hexnode 1 October 2021 Chris Moderator]

Hey Charlie,

Thank you for reaching out to us!

If you configure a user account in the DEP Configuration Profile, the user account will get automatically created upon device enrollment. Hence, the user will not receive a prompt to create a user account while setting up the device for the first time.

Hope this clears your query.

Cheers!
Chris Coleman
Hexnode UEM