DEP account and device enrollment

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we are testing Hexnode today and i have a couple of questions we successfully uploaded VPP to our test account .do we have to also create our DEP account to the system? how do we enroll devices to the MDM?


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  • Hexnode

    Hexnode Support


    Hi there,

    You can add DEP account in Hexnode to enroll and supervise the corporate apple devices. Have a look at the below link on how to configure the DEP in Hexnode.

    DEP Enrollment.

    Thanks and regards
    Hexnode Support Team
    +1-866-498-9407 (US Toll Free)
    +44-(800)-3689920(UK Toll Free)
    +61-1800165939 (Australia Toll Free)
    +1-510-545-9700 (Intl)
    Hexnode | Mitsogo Inc.

  • Hey Charlie,

    Thank you for reaching out to us!

    If you configure a user account in the DEP Configuration Profile, the user account will get automatically created upon device enrollment. Hence, the user will not receive a prompt to create a user account while setting up the device for the first time.

    Hope this clears your query.

    Chris Coleman
    Hexnode UEM