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DEP account and device enrollmentSolved

Participant
Discussion
7 years ago

we are testing Hexnode today and i have a couple of questions we successfully uploaded VPP to our test account .do we have to also create our DEP account to the system? how do we enroll devices to the MDM?

Replies (3)

Marked SolutionPending Review
Hexnode Expert
7 years ago
Marked SolutionPending Review

Hi there,

You can add DEP account in Hexnode to enroll and supervise the corporate apple devices. Have a look at the below link on how to configure the DEP in Hexnode.

DEP Enrollment.

Thanks and regards
Hexnode Support Team
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Hexnode | Mitsogo Inc.

Marked SolutionPending Review
Participant
3 years ago
Marked SolutionPending Review

Hey, I enrolled my Mac devices using DEP. When I add a user account in the configuration profile the users are not receiving a prompt to create a new user account. How to fix this?

Marked SolutionPending Review
Hexnode Expert
3 years ago
Marked SolutionPending Review

Hey Charlie,

Thank you for reaching out to us!

If you configure a user account in the DEP Configuration Profile, the user account will get automatically created upon device enrollment. Hence, the user will not receive a prompt to create a user account while setting up the device for the first time.

Hope this clears your query.

Cheers!
Chris Coleman
Hexnode UEM