Update apps in guided access mode

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Read somewhere that Hexnode can update apps even if the device is locked in kiosk. A couple of my supervised iOS devices have an enterprise app and are in guided access mode. Will I be able to update the app without removing it from guided access mode through Hexnode?

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  • Deborah Timothy

    Deborah Timothy

    Hexnode

    Deborah Timothy

    Moderator

    Hello Tracy,

    Thank you for reaching out to us. You can update the enterprise app even when the device is locked in guided access mode.

    Cheers!!
    Deborah Timothy
    Hexnode UEM

  • Rhys

    Rhys

    Participant

    Rhys

    Participant

    Is guided access mode same as kiosk in iOS?

  • Deborah Timothy

    Deborah Timothy

    Hexnode

    Deborah Timothy

    Moderator

    The kiosk is a feature provided by various UEMs to lock down your supervised iOS devices to a few apps. The device will exit from the kiosk only when the admin disables kiosk mode from the portal. Guided access mode is a feature in iOS devices to lock down your device to a single app. The user will be able to exit from the guided access mode from the device itself. Read more about guided access mode through our blog.

    Cheers!!
    Deborah Timothy
    Hexnode UEM