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Trying to set up an APN, cannot upload CSR

Unified Endpoint Management Community Forums iOS Management Trying to set up an APN, cannot upload CSR

  • This topic has 3 replies, 4 voices, and was last updated 2 months, 3 weeks ago by Grace Baker. This post has been viewed 692 times
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  • #670 Score: 0

    Trying to set up an APN, but step 2 (Upload the CSR to Apple Push Certificate portal. If you don’t already have an Apple ID, create one here.) opens the weblink, only for the Apple page to say: Get Started To get a new certificate for a OS X server, use your OS X server administration tools.I Don’t appear to be able to upload the CSR

    #1920 Score: 0

    In case anyone else comes across this and needs help the hexnode link goes to:


    which should go to:


    #5701 Score: 0
    Orla Moriss

    Now, this renewing is done via Apple Business Manager, right?

    #5721 Score: 0
    Grace Baker
    1 pt

    Hey, Thanks for reaching out to us.

    Yes, for the ease of management of Apple devices and apps, Apple has merged DEP and VPP into the Apple Business Manager portal. Apple has made it mandatory that the migration should have been completed by December 1, 2019.
    While renewing the APNs certificate, please make sure you are using the same Apple ID used while creating the certificate for the first time. Or else, you’ll need to re-enroll the devices.
    For renewal, you will have to obtain the signed Certificate Signing Request (CSR) from Hexnode. The CSR should then be uploaded to the Apple Push Notifications Portal to renew the certificate.

    Need more info? Please use the doc on APNs certificate renewal.

    Grace Baker
    Hexnode MDM

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