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re-enroll a device

  • This topic has 1 reply, 1 voice, and was last updated 2 weeks, 1 day ago by Grace Baker. This post has been viewed 40 times
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  • #5284 Score: 0
    Skyler

    Hi. My tablet locked, and it wont boot. SO i want to reset all devices and re ennroll them. But how can i delete the devices from my device list?

    #5317 Score: 0
    Grace Baker
    Moderator

    Hey, Thanks for reaching out to us.

    You should disenroll the devices before they are re-enrolled.
    To disenroll, please navigate to the Manage tab, select the desired devices and choose the ‘Disenroll Device’ option from the Actions drop-down.
    If the device is still listed in the Manage tab, click on the Actions button and choose ‘Mark as disenrolled’ option. The device will now be removed from the list.

    Hope this was helpful!

    Cheers!
    Grace Baker
    Hexnode MDM

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