Just had a question. I’m having trouble managing a couple of my ipads. The software is installed, but i’m not sure how to get them to be ‘supervised’?
Hey, Thanks for posting.
You can supervise the iOS devices either using the Apple Configurator or using the Device Enrollment Program(DEP).
Supervision using Apple Configurator involves hooking up the devices to a Mac whereas Supervision via DEP is entirely over-the-air. The DEP registration and approval may take around 5-10 business days.
Please use the help link to know more about the supervision and how to supervise the devices.
Cheers!
Grace Baker
Hexnode MDM
30 December 2019