Pre-requisites before enrolling iPhone using Apple Configurator

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Is there any change to be made in the iphone settings before enrolling using the apple configurator? Will there be any issue if any change is not made?

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  • Grace Baker

    Moderator

    Grace Baker

    Moderator

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    Hey, Thanks for reaching out to us.

    There are some pre-requisites that you have to satisfy before enrolling the iOS devices using Apple Configurator:

    • The device should not be linked to any Apple ID.
    • Turn off Find My iPhone on the device.

    If these pre-requisites are not met, the activation lock might get enabled on resetting the iOS device.

    Hope this helps!

    Cheers!
    Grace Baker
    Hexnode MDM