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Pre-requisites before enrolling iPhone using Apple ConfiguratorSolved

4 years ago

Is there any change to be made in the iphone settings before enrolling using the apple configurator? Will there be any issue if any change is not made?

Replies (1)

Marked SolutionPending Review
Hexnode Expert
4 years ago
Marked SolutionPending Review

Hey, Thanks for reaching out to us.

There are some pre-requisites that you have to satisfy before enrolling the iOS devices using Apple Configurator:

  • The device should not be linked to any Apple ID.
  • Turn off Find My iPhone on the device.

If these pre-requisites are not met, the activation lock might get enabled on resetting the iOS device.

Hope this helps!

Grace Baker
Hexnode MDM