[grace-baker Hexnode 14 February 2020 grace-baker Moderator]

Hey, Thanks for reaching out to us.

You can blacklist the apps that you do not want the customer to use. On supervised iOS devices, if an already installed app is blacklisted, the app will be hidden from the device once the policy is pushed to the device. If the user tries to install a blacklisted app on the supervised device, it will get downloaded but will disappear after the download. Thus, the user will not be able to use it. Click here to know more about supervision.
If the blacklisted app is installed on a non-supervised device, the app will not be hidden. The device will be marked as non-compliant and the users will not be blocked from using it.

Kindly use the link to know more about blacklisting on iOS devices.

Cheers!
Grace Baker
Hexnode MDM

[Birdie Participant 28 July 2020 Birdie Participant]

Can all apps be blacklisted on an iPad? does this include System apps?

[thomas-specter Hexnode 28 July 2020 thomas-specter Moderator]

Hi Birdie,

Thank you for reaching out to us.

With the iOS blacklist policy, most system apps of the iPad like Facetime, Camera, Clock, Maps, Appstore, Notes, iMessage etc.

However, there are 2 apps which cannot be blacklisted when it comes to iOS devices. They are the Phone app, and the Settings app.

The Phone app is majorly present only on iPhones, whereas the Settings app is present on both iPhones and iPads. MDMs shall not be able to block the users from blocking these applications on iOS devices.

Cheers!

Thomas Specter
Hexnode MDM

[thomas-specter Hexnode 28 July 2020 thomas-specter Moderator]

Hi Birdie,

Thank you for reaching out to us.

With the iOS blacklist policy, most system apps of the iPad like Facetime, Camera, Clock, Maps, Appstore, Notes, iMessage etc.

However, there are 2 apps which cannot be blacklisted when it comes to iOS devices. They are the Phone app, and the Settings app.

The Phone app is majorly present only on iPhones, whereas the Settings app is present on both iPhones and iPads. MDMs shall not be able to block the users from blocking these applications on iOS devices.

Cheers!

Thomas Specter
Hexnode MDM