[stn-jericho Participant 17 December 2021 stn-jericho Participant]

Was it getting failed in all the devices?

[ingrid-D Participant 17 December 2021 ingrid-D Participant]

Yes, it got failed in all the devices.

[stn-jericho Participant 17 December 2021 stn-jericho Participant]

Have you tried manually installing the application on your device?

[ingrid-D Participant 17 December 2021 ingrid-D Participant]

Hey, I just tried to manually install the app on a few of my iOS devices, but it still was not getting installed. I got the following error message:

“Unable to install app. Please try again later.”

[Chris Hexnode 17 December 2021 Chris Moderator]

Hey Ingrid-D,

Thank you for reaching out to us!

This is not an issue on our end as the application couldn’t be installed manually on the device as well. There seems to be an issue with the application. The most common issues regarding the installation of Enterprise applications in iOS devices are:

• Enterprise certificate is expired.
• Device is not compatible.
• The date and time set in the device are incorrect.

Please check whether the above-mentioned issues have been checked and try installing the application again. If the issue still persists, you can reach out back to us, and we will be more than happy to help you out.

Hope this clears your query.

Cheers!
Chris Coleman
Hexnode UEM

[ingrid-D Participant 17 December 2021 ingrid-D Participant]

The issue was with Xamarin primarily… We managed to resign the application and upload it to the Hexnode portal successfully.