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Permissions for hexnodeSolved

2 years ago

Hi guys, my users are concerned about their privacy when using a managed device. They would like to know about the permissions the agent has been granted on their android devices. Is it possible to know the permissions hexnode agent needs for working properly.

Replies (1)

Marked SolutionPending Review
Hexnode Expert
2 years ago
Marked SolutionPending Review

Hey @axel,
Thanks for reaching out to us.

The permissions provided to the Hexnode MDM agent can be viewed by the user from the Hexnode MDM app. Open the Hexnode MDM app and select the Settings tab from the more icon on the top-left corner of the screen. Select Permissions from the three-dots symbol on the top-right corner of the Settings page. The permissions provided to the Hexnode MDM app will be displayed here.

Listed below are the permissions that the Hexnode MDM/Hexnode for Work app currently requires to support all features.

  1. Device administration – Hexnode MDM needs admin privileges to enable security features like device lock, wipe and storage encryption.
  2. Usage access – Hexnode MDM needs to monitor the apps running on your device to enable your enterprise to activate a lockdown mode.
  3. Draw over apps – Hexnode MDM needs to draw over other apps running on the device to enable device lockdown.
  4. Write system settings – Hexnode MDM requires permission to alter the system settings, such as brightness, screen orientation, etc.
  5. Notification access – Hexnode MDM requires permission to access notifications from other apps to display them in kiosk mode if the app is whitelisted.
  6. Allow app installation – Hexnode MDM requires permission to install mandatory or kiosk applications on the device.
  7. App logs – Hexnode MDM collects app logs periodically to help improve Hexnode MDM.
  8. Manage all files – Allow access to manage all files on the device.

General permissions

  1. Access device location – Permission to enforce location tracking.
  2. Read phone state – Permission to access IMEI and carrier info to help identify your device and monitor your carrier network status.
  3. Add or delete contacts – Permission to import contacts and delete them.
  4. VPN access – Permission to monitor network traffic on the device.

The permissions mentioned above are applicable for current Android devices and may change with the introduction of new features or updates. For more information on how we handle user data, please see our privacy policy.

Hope that helps your query.
Johan Blake
Hexnode MDM