Enable Airplane mode while the device is on kiosk

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Can mobile users adjust the Airplane mode settings on their devices when it is locked in Android kiosk mode?

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    Margaret

    Participant

    Margaret

    Participant

    I guess if you can add this to the floating settings icon on the kiosk locked device the end-users can manually change the Airplane mode configurations. I don’t know-how.

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    harold

    Participant

    harold

    Participant

    Hey Penelope,

    I too have encountered a similar issue a couple of months back; I wanted my sales agents to manually turn on and off Airplane mode while they are traveling. You can add Airplane mode to the settings icon on the kiosk home screen using Android peripheral settings.

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    Nora Lang

    Hexnode

    Nora Lang

    Moderator

    Hi there @penelope,

    Thanks for reaching out to us.

    Yes, with Hexnode’s peripheral kiosk settings for Android, the organizations can allow the end-users to turn on/off the Airplane mode on their devices.

    To allow the end-users to adjust the Airplane mode,

    Go to Policies > Kiosk Lockdown > Android Kiosk Lockdown > Peripheral Settings.

    Check Airplane mode under Network.

    Attach the policy to target entities and save it.

    This enables the users to access and control the Airplane mode from the Settings menu on their devices even when locked in kiosk mode.

    Cheers!
    Nora Lang
    Hexnode UEM

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    Porter

    Participant

    Porter

    Participant

    Hey,

    On a different note, can I ask if I can block my users from turning the Airplane mode on/off on their non-kiosk devices?

    Thanks in advance!

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    Nora Lang

    Hexnode

    Nora Lang

    Moderator

    Hey Porter,

    Thanks for reaching out to us,

    Yes, you can block your end-users from adjusting the Airplane mode configurations on the device irrespective of its kiosk status.

    On your Hexnode UEM console, go to Policies > Android > Restrictions > Allow Device Functionality and uncheck Airplane mode. Save this policy after associating the required target entities to block end-users from switching on Airplane mode on their devices.

    Note that this feature is only available for Samsung Knox devices (2.0 or later) and Android Enterprise Device Owner enrolled devices running Android 9 or later.

    Cheers!
    Nora Lang
    Hexnode UEM