[Hexnode Support Hexnode 5 July 2018 Hexnode Support Keymaster]

Hey Ron! You would have to follow these steps to solve this issue.

1. You have to make sure that your device is added to DEP.
2. After enrolling the device via DEP, you would have to configure the VPP, and purchase the apps required via VPP and then sync it with Hexnode MDM.
3. Create a Policy, set the app you wish to install as a mandatory app.
4. Associate the policy to the device.

Once the device is switched on, mdm will be installed followed by the mandatory app.

Note:  Always make sure that the app to be installed is a VPP app.

Thanks and regards
Evalyn Paul
+1-866-498-9407 (US Toll-Free)
+44-(800)-3689920(UK Toll-Free)
+61-1800165939 (Australia Toll-Free)
+1-510-545-9700 (Intl)
Hexnode | Mitsogo Inc.

• This reply was modified 5 years, 9 months ago by  Hexnode Support.