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getting "Please enter valid Ownership entries in the file"

Mobile Device Management Community Forums iOS Management getting "Please enter valid Ownership entries in the file"

This topic contains 1 reply, has 2 voices, and was last updated by  Hexnode Support 1 week, 6 days ago.

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  • Author
    Posts
  • #667 Score: 0

    Maire
    Participant

    Hi, I’m trying to bulk upload users into the platform and setting Corporate as ownership for everyone but getting a “Please enter valid Ownership entries in the file”. Can you please advise?

    #783 Score: 0

    Hexnode Support
    Keymaster

    Hi Maire,

    I’m sorry, but Hexnode MDM won’t accept the value “Corporate” as a valid ownership detail. Every entry in the CSV file is case-sensitive so that you can use “corporate.” Please refer this article https://www.hexnode.com/mobile-device-management/help/mdm-device-enrollment/#pre-enroll-csv to know about the values in CSV files that are accepted by Hexnode MDM.

    Meanwhile, I’ll have a chat with the technical team, see how can solve this issue.

    Thanks and regards
    Hexnode Support Team
    +1-866-498-9407 (US Toll Free)
    +44-(800)-3689920(UK Toll Free)
    +61-1800165939 (Australia Toll Free)
    +1-510-545-9700 (Intl)
    Hexnode | Mitsogo Inc.

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