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Issue while wiping the device

Mobile Device Management Community Forums General Issue while wiping the device

This topic contains 1 reply, has 2 voices, and was last updated by  Frank Clinton 5 months ago. This post has been viewed 146 times

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  • Author
    Posts
  • #2323 Score: 0

    Jerry Felix

    Hi, I started the wipe on my testing, but it’s not in a weird status. The tablet still works correctly, but I can’t control it anymore.

    #2333 Score: 0

    Frank Clinton
    Hexnode MDM
    1 pt

    Hey Jerry! Once the device is completely wiped, which also removes the Hexnode MDM app, you would not be able to control the device.

    You can re-enroll the device to start managing it again. You can also set hexnode MDM as a system app so that a device wipe doesn’t remove it.

    Cheers!
    Frank Clinton
    Hexnode MDM.

     

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