[Grace Baker Hexnode January 28, 2020 at 8:19 pm Grace Baker Moderator]

Hey, Thanks for reaching out to us.

The certificates will be silently installed on Samsung SAFE Devices.
The certificates with .p12 and .cer extensions can be installed silently. Certificates with .p12 extensions will have a password available with it. The password should be provided along with the certificate being uploaded. Only if this password is correct, silent installation of certificate will happen.

Kindly use the help link for more info on the same.

Cheers!
Grace Baker
Hexnode MDM

[Chelsey Participant May 7, 2020 at 12:19 pm Chelsey Participant]

what will be the behaviour of devices that do not support silent installation. Why is the device asking to set a password when I push the certificate?

 

[Grace Baker Hexnode May 7, 2020 at 1:01 pm Grace Baker Moderator]

Hey, Thanks for reaching out to us.

In case of devices that do not support the silent installation of certificates, a notification will appear on the device screen. You will be asked to tap on Click to install for installing the certificate.
The certificate will not be installed on the devices that are not secured with a password. So, when the certificate policy is pushed to a device that does not have a password, a prompt asking to set the password appears on the device screen. The certificate can be installed only after setting the password.

Please check out our help doc on adding certificates for more info.

Cheers!
Grace Baker
Hexnode MDM

[Thilbault Participant May 26, 2020 at 1:13 pm Thilbault Participant]

While deploying certificates to android devices, I see that there is a field ‘keystore’ ? What does this indicate?

 

[Grace Baker Hexnode May 26, 2020 at 1:30 pm Grace Baker Moderator]

Hey, Thanks for reaching out to us.

Keystore specifies the purpose for which the certificate being deployed will be used. Navigate to Policies-> Android-> Security-> Certificates. On clicking the drop-down list next to KeyStore you will be able to choose any of the below:

• Default: This denotes that the certificate can be used for any purpose associated with the device.
• Wi-Fi: This denotes that the certificate will only be used as an identity certificate for WI-FI.
• VPN and APPS: This denotes that the certificate will only be used as VPN credentials.

Please check out the help doc on adding certificates for Android devices to get more info.

Cheers!
Grace Baker
Hexnode MDM