change portal admin

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Where do I change the administrator? One of our team members who was managing. our devices is no longer on our team

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  • Grace Baker

    Moderator

    Grace Baker

    Moderator

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    Hey, Thanks for reaching out to us.

    • To remove a technician from the portal, please navigate to Admin-> Technician and Roles. Along the extreme right of the row in which the details of the specific technician is listed will be a ‘trash’ icon. Please click on it to remove the technician.
      Please note that the above method cannot be used to delete the Super Admin of the portal.
    • To edit the details of a technician, go to Admin-> Technicians and Roles, select the desired technician and choose the edit option at the end of the row. Edit the details and click ‘Save’.

    Kindly use the link to know more about this.

    Cheers!
    Grace Baker
    Hexnode MDM