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Block the user from accessing a windows device enrolled in Hexnode

Unified Endpoint Management Community Forums Windows Management Block the user from accessing a windows device enrolled in Hexnode

  • This topic has 1 reply, 2 voices, and was last updated 1 month, 4 weeks ago by Grace Baker. This post has been viewed 55 times
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  • #6101 Score: 0
    Casper

    We have an employee with Windows machine that is no longer with the company. If we lock the device, does that just send it to the lock screen and he can unlock it with his password?

    #6113 Score: 0
    Grace Baker
    Moderator
    1 pt

    Hey, Thanks for reaching out to us.

    If you are locking the device via Remote actions, the device will be locked in the normal way. The lock screen will appear on the device and the user will be able to login using the login credentials.
    However, if you want to remove the data on the device and block the user from using it, you can wipe the device. This will remove all the data in the device and factory reset the device.

    To wipe a device:

    1. Navigate to Manage-> Device and select the desired device.
    2. Click on the Actions button and choose the option ‘Wipe Device

    Cheers!
    Grace Baker
    Hexnode MDM

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