Reply To: How to add a device back to Hexnode that was accidentally removed

#7295 Score: 0
AvatarGrace Baker
Moderator
2 pts

Thanks for the reply.

Since the user have removed the Hexnode MDM agent from the device, you will have to re-enroll them to add it back to the Hexnode. You can re-enroll the device by retaining the configurations set on the device:

  • Navigate to Admin-> Enrollment-> Re-enrollment Options.
  • Select the option Retain configurations and change owner.
  • Click Save.

The device can now be enrolled again. Please check out our help doc on enrollment settings for more info.

Cheers!
Grace Baker
Hexnode MDM